Briana lahiff
Ponte Vedra ,FL
Summary
Sales and marketing professional ready to contribute. Strong track record in driving successful campaigns and building client relationships. Known for teamwork and adaptability, ensuring goals are met and exceeded. Skilled in market analysis, digital marketing strategies, and client communications. Reliable and focused on delivering impactful results.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Ponte Vedra Plastic Surgery
09.2022 - Current
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Worked closely with the Marketing and Events Manager to coordinate outside events and gather content.
- Monitored sales metrics regularly, identifying areas for improvement and implementing strategic initiatives to achieve targets.
Marketing Administrator
OneBlood
12.2021 - 09.2022
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
- Created reports to track performance of marketing campaigns and suggest improvements.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Coordinated with design and media teams to develop high-quality creative assets.
Marketing Coordinator
Florida Plastic Surgery Group
01.2021 - 08.2021
- Answered general marketing department inquiries by email, phone, and mail.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Tracked and reported on marketing campaign responses.
- Planned and executed internal and external marketing events.
Social Media Manager
A. Marketing Boutique
05.2020 - 01.2021
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Education
Bachelor of Arts - Communications
University of North Florida
Jacksonville, FL05-2020
Skills
- Organizational skills
- Customer service
- Attention to detail
- Goal oriented
- Social media management
- Digital marketing
Timeline
Patient Care Coordinator
Ponte Vedra Plastic Surgery
09.2022 - Current
Marketing Administrator
OneBlood
12.2021 - 09.2022
Marketing Coordinator
Florida Plastic Surgery Group
01.2021 - 08.2021
Social Media Manager
A. Marketing Boutique
05.2020 - 01.2021
Bachelor of Arts - Communications
University of North Florida
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