Brianna Ayala
Dorchester,MA
Summary
Current college student with a strong passion and interest for event planning and wants to use the four+ years of customer service experience to be able to learn more about the event industry. I am fast learner and love new challenges that come my way, so that in the future I will be able to use both my new skills as well as prior skills to be able help in any situation.
Overview
7
7
years of professional experience
Work History
Crew Member
Trader Joe's
09.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Able to keep up great work under fast paced pressure.
- Operated cash register, ensuring accurate transactions and efficient checkout process.
- Maintained store cleanliness and organization, contributing to a welcoming environment.
- Stocked shelves and replenished inventory, supporting product availability for customers.
Event Volunteer
Festival Latino
Great Barrington, Massachusetts
06.2019 - 05.2024
- Assisted with event setup and breakdown for community celebrations.
- Managed vendor communications to ensure smooth operations during the festival.
- Collaborated with team members to coordinate logistics for various activities.
- Supported entertainment activities by guiding participants and managing schedules.
Barista/Server/ Food Runner
Steel & Rye
10.2023 - 05.2024
- Prepared and served high-quality coffee beverages as well as serving lunch and dinner meals.
- Maintained cleanliness and organization of workstations to promote efficient operations.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Engaged with customers to provide recommendations and ensure positive experiences.
Hostess
Alta Restaurant And Wine Bar
06.2023 - 08.2023
- Greeted and seated guests, creating a welcoming atmosphere that set a positive tone for the dining experience.
- Managed reservations and waitlists to optimize dining flow.
- Provided menu information, assisting guests in making informed dining choices.
- Collaborated with servers to facilitate smooth service transitions.
Education
High School Diploma -
Monument Mountain Regional High School
Great Barrington, MASkills
- Customer service
- Teamwork and collaboration
- Phone handling
- Event setup
- Multitasking and organization
- Time management
- Friendly and outgoing
- Attention to detail
Timeline
Crew Member
Trader Joe's
09.2024 - Current
Barista/Server/ Food Runner
Steel & Rye
10.2023 - 05.2024
Hostess
Alta Restaurant And Wine Bar
06.2023 - 08.2023
Event Volunteer
Festival Latino
06.2019 - 05.2024
High School Diploma -
Monument Mountain Regional High School