Brianna Bales
San Marcos,TX
Summary
Achieved high customer satisfaction at The Downtown Hall Of Fame through exceptional service and effective communication. Proficient in POS systems, contributing to streamlined operations and enhanced teamwork. Expertise in food safety and multitasking consistently led to improved sales and service quality. Experienced Housekeeper skilled in maintaining cleanliness and quality standards, ensuring optimal guest experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
HTeaO
05.2025 - Current
- Prepared and served hot or cold beverages.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Utilized POS system to receive and process customer payments.
Housekeeper
Camp Fimfo
03.2025 - 07.2025
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Reported any maintenance issues or damage to supervisors immediately.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
Server
The Downtown Hall Of Fame
05.2024 - 09.2024
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Bachelor - Management
Texas State University
San Marcos, TX05-2027
Cedar Ridge High School
Round Rock, TX05-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
Certification
Product Management: An Introduction
IBM
Timeline
Crew Member
HTeaO
05.2025 - Current
Housekeeper
Camp Fimfo
03.2025 - 07.2025
Server
The Downtown Hall Of Fame
05.2024 - 09.2024
Bachelor - Management
Texas State University
Cedar Ridge High School
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