Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Biondi

Cicero

Summary

Casual dining server with 5 years of experience in enhancing guest satisfaction and driving sales growth. Proficient in time management and team coordination, ensuring exceptional dining experiences in fast-paced environments. Demonstrated ability to handle high-volume service while maintaining quality and efficiency.

Overview

4
4
years of professional experience

Work History

Server

Olive Garden
Syracuse
10.2024 - 01.2026
  • Coordinated with hosts, bussers, and kitchen staff to deliver seamless customer service and enhance guest satisfaction.
  • Monitored daily specials, new menu items, and promotions to elevate guest experience and drive engagement.
  • Verified guest identification to maintain compliance with legal age requirements for alcohol service.

Server

Basil Leaf Ristorante
Syracuse
01.2023 - 07.2025
  • Greeted customers, addressed inquiries, and recommended specials to increase sales opportunities.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Performed opening and closing duties, setting up dining area and restocking supplies for efficient service.
  • Maintained cleanliness of dining area and service stations to enhance customer experience.

Server

The Clam Bar
Syracuse
12.2021 - 11.2023
  • Delivered exceptional customer service in high-pressure environment, fostering guest satisfaction.
  • Ensured prompt delivery of food and beverages to tables and bar area.
  • Took orders from customers promptly, ensuring smooth operation and service flow.
  • Addressed guest inquiries and resolved concerns, contributing to improved dining experience.

Education

High School Diploma -

Cicero North Syracuse High School
Cicero, NY
06-2023

Some College (No Degree) - Human Services

Onondaga Community College
Syracuse, NY

Skills

  • Order management
  • Point of sale
  • Order accuracy
  • Menu knowledge
  • Sales optimization
  • Customer service
  • Team collaboration
  • Time management
  • Adaptability

Timeline

Server

Olive Garden
10.2024 - 01.2026

Server

Basil Leaf Ristorante
01.2023 - 07.2025

Server

The Clam Bar
12.2021 - 11.2023

High School Diploma -

Cicero North Syracuse High School

Some College (No Degree) - Human Services

Onondaga Community College
Brianna Biondi