Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Graefen

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 2 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered highly motivated employee.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sandwich Artist

Brenda Smith
08.2022 - Current
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.

Worker

Just Animals
01.2020 - 04.2022
  • Improved client relations through effective communication and education on pet health needs.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.

Education

Master of Science - Veterinary Program

St. Ambrose University
Davenport, IA
05.2028

No Degree - Animal Sciences

Joliet Junior College
Joliet, IL
05.2026

High School Diploma -

Gardner South Wilmington
Gardner, IL
05.2024

Skills

  • Health and Safety Compliance
  • Time Management
  • Effective Multi-Tasking
  • Supplies Monitoring
  • Attention to Detail
  • Heavy Lifting
  • Animal Safety
  • Patient Bathing
  • Appointment Scheduling
  • Sanitation Protocols
  • Physical Examinations
  • Animal Nutrition

Certification

  • Licensed Veterinary Assistant - 2026
  • Veterinary License - 2028

Timeline

Sandwich Artist

Brenda Smith
08.2022 - Current

Worker

Just Animals
01.2020 - 04.2022

Master of Science - Veterinary Program

St. Ambrose University

No Degree - Animal Sciences

Joliet Junior College

High School Diploma -

Gardner South Wilmington

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Brianna Graefen