Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brianna Metts

King,NC

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

4
4
years of professional experience

Work History

Sales Consultant

PIRCH
Solana Beach , CA
09.2023 - 11.2023
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Described merchandise and explained use, operation and care.
  • Generated daily reports on sales activities for management review.
  • Attended trade shows and conferences to promote products and services.
  • Demonstrated product features to align with customer needs.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Developed and maintained relationships with clients to increase sales revenue.

Service & Warranty Coordinator

PIRCH
Oceanside, CA
10.2021 - 09.2022
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Documented all customer interactions in the company database, including details of inquiries, complaints, and comments.
  • Resolved customer complaints promptly and efficiently while maintaining a professional demeanor.
  • Organized information by using spreadsheets, databases or word processing applications.
  • Ensured compliance with applicable laws, regulations and company policies related to warranties.
  • Conducted regular follow-up calls to ensure that customers were satisfied with their warranty services.

Sales Specialist

Lowes Home Improvment
Oceanside, CA
04.2020 - 10.2021
  • Operated register, handled cash and processed credit card transactions.
  • Assisted in the development of promotional materials for new products or services.
  • Reset store displays for special events and seasonal merchandise changes.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided technical support to customers regarding product features and usage.
  • Gave top-notch service to everyone in order to provide ample sales opportunities.
  • Stayed up to date on company products and services to support sales objectives.

Education

High School Diploma -

South Stokes High School
Walnut Cove, NC
06-2014

Skills

  • Community Networking
  • Product and Service Knowledge
  • Project Management
  • Customer Liaison
  • Customer Relationship Management

References

References available upon request.

Timeline

Sales Consultant

PIRCH
09.2023 - 11.2023

Service & Warranty Coordinator

PIRCH
10.2021 - 09.2022

Sales Specialist

Lowes Home Improvment
04.2020 - 10.2021

High School Diploma -

South Stokes High School

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Brianna Metts