Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Reynoza Sanchez

Thousand Palms,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges that come along the way.

Overview

5
5
years of professional experience

Work History

Shift Leader

Pho and Jazen Tea
Henderson, NV
01.2022 - 10.2023
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Identified needs of customers promptly and efficiently.
  • Assisted staff by serving food and beverages or bussing tables.

Front Desk Head of Operations

Party City
Indio, CA
02.2019 - 11.2021
  • Coordinated and managed operations activities to ensure all processes ran smoothly, open and closed store.
  • Money handling
  • Cleaning
  • Handled all Managerial Disputes
  • Restocking
  • Assisting Customers
  • Updating store seasonal
  • Monitored staff performance and addressed issues.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.

Education

High School Diploma -

Coronado High School
Henderson, NV
08.2023

Skills

  • Production Reporting
  • Friendly Customer Service
  • Cash Handling
  • Staff Development
  • Positive Attitude
  • Strong Verbal and Written Communication
  • Tech-Savvy
  • Flexible and Adaptable
  • Store Organization
  • Safety and Cleanliness Standards
  • Inventory and Stocking

Timeline

Shift Leader

Pho and Jazen Tea
01.2022 - 10.2023

Front Desk Head of Operations

Party City
02.2019 - 11.2021

High School Diploma -

Coronado High School

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Brianna Reynoza Sanchez