Brianna Roper
QUINCY
Summary
Dedicated and hard-working Pre-Law student seeking an opportunity for an internship with the District Attorney's Office in Plumas County. Extensive work experience in customer service as well as childcare and housekeeping. Proven ability to multitask and solve complex problems while maintaining high standards of quality. Recognized for enhancing customer satisfaction and fostering a positive work environment through effective communication and collaboration. Excellent written and technical capabilities.
Overview
3
3
years of professional experience
Work History
Crew Member
Polka Dot
03.2023 - Current
- Front window customer service and management duties
- Taking orders, preparing meals, and collecting payments
- Multitasking numerous job requirements and handling a high volume of orders simultaneously while maintaining high quality standards
- Working and coordinating well with teammates and management
- Working consistently to help promote a positive work environment through effective communication and teamwork among staff members
- Providing exceptional customer service by addressing concerns or issues promptly and professionally
Crew Member
Subway
08.2022 - 01.2023
- Consistently provided friendly and efficient customer service at the register
- Provided quality service by greeting customers and communicating effectively
- Collaborated with team members to complete orders in a fast pace environment
- Cleaned and maintained all areas of restaurant to ensure high standards of order and hygiene
- Performed financial managerial processes in order to close the business at the end of the day
Daycare Assistant
Julianna Munger's Daycare
06.2022 - 02.2023
- Helped to supervise and oversee up to 12 children between the ages of 0-9 at a large home daycare
- Assisted in maintaining clean, neat and hazard-free area for children in the home
- Provided lunchtime assistance for children, including preparing, serving and proper clean up
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Supervised and interacted with children during all activities to provide positive reenforcement and addressing behaviors in need of improvement
- Enforced rules and managed behavior through developmentally appropriate discipline
Education
Associate of Arts - English
Feather River Community College
Quincy, CA05-2026
GED - General Education
Plumas Charter School
Quincy, CA06.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management and maintaining a schedule
- Clear verbal and written communication
- Store opening and closing capabilities
- Valid Driver's license
- Complex Problem-solving
- Computer literacy and technical skills
Timeline
Crew Member
Polka Dot
03.2023 - Current
Crew Member
Subway
08.2022 - 01.2023
Daycare Assistant
Julianna Munger's Daycare
06.2022 - 02.2023
Associate of Arts - English
Feather River Community College
GED - General Education
Plumas Charter School
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