Brianne Williams
Shallowater,TX
Summary
Motivated, take charge professional delivering medical doctor training, knowledge, and experience in a non-provider medical supervisory position. Excellent team collaboration and professional communication experience, understanding industry standards and evidence based practices, and compassionate advocation for patients, families and communities.
Overview
12
12
years of professional experience
Work History
Medical Office Manager
Hope Urgent Care Clinic
LUbbock , TX
07.2023 - 01.2024
- Developed and implemented office policies and procedures and increased patient retention.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Improved office procedures to streamline patient flows, increase office and patient care efficiency and generate new revenues and continuous improvements.
- Identified physical, emotional and social needs of patients and addressed issues compassionately
- Provided strong leadership and guidance for nurses
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Administrative Manager
D5 Hospitality
Lubbock, TX
10.2021 - 04.2023
- Identified and solved problems to enhance management and business direction as well as decrease cost and increase profits.
- Performed basic accounting, all aspects of payroll and bookkeeping for 80 plus employees, generated and tracked invoices, resolved billing discrepancies, responded to inquiries from IRS ensuring accuracy in each
Physician
Covenant Health Systems
Lubbock, TX
01.2015 - 05.2018
- Diagnosed and treated diseases and disorders affecting different body structures and systems.
- Provided medical counseling and guidance regarding diagnosis, procedures, treatment plans, referral, care continuity and prevention.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Provided health education to patients, families and colleagues.
Education
Family Medicine
Texas Tech University Health Sciences Center
Lubbock, TX07-2009
M.D. -
Texas Tech School of Medicine
Lubbock, TX07-2006
Bachelor of Science - Biology
Angelo State University
San Angelo, TX12-2001
Skills
- Medical Practice Operations
- Team Leadership
- Strong Work Ethic
- Critical Thinking
- Multidisciplinary team collaboration
- Strong interpersonal skills
- Patient Education
- Medical counseling
- Assessing needs
- Resource Navigation
- Policy Planning
- Data collection and management
- Client Advocacy
Timeline
Medical Office Manager
Hope Urgent Care Clinic
07.2023 - 01.2024
Administrative Manager
D5 Hospitality
10.2021 - 04.2023
Physician
Covenant Health Systems
01.2015 - 05.2018
Family Medicine
Texas Tech University Health Sciences Center
M.D. -
Texas Tech School of Medicine
Bachelor of Science - Biology
Angelo State University