Bridgette Abbot
Anderson
Summary
Dynamic Shift Manager at McDonald's with a proven track record in training and mentoring teams to enhance performance and customer satisfaction. Skilled in schedule oversight and compliance, I excelled in quality assurance and team building, ensuring operational excellence and a positive work environment. Committed to driving results and optimizing efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Shift Manager
Mcdonalds
03.2024 - Current
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
North Vigo
Terre Haute06-2003
Skills
- Schedule oversight
- Verbal and written communication
- Training and mentoring
- Supply ordering
- Compliance
- Shift leadership
- Schedule management
- Energetic and enthusiastic
- Quality assurance
- Opening and closing procedures
- Team building
- Shift checklists
- Sales strategies
- Payment processing
Timeline
Shift Manager
Mcdonalds
03.2024 - Current
High School Diploma -
North Vigo
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