Dynamic professional with experience as a Residential Counselor at Job Corps Center Treasure Island, skilled in de-escalation techniques and client advocacy. Proven ability to foster positive youth development and enhance team performance through effective communication and safety management. Committed to achieving individualized goals and maintaining a supportive environment.
Overview
29
29
years of professional experience
Work History
Residential Counselor
Job Corps Center Treasure Island
06.2024 - Current
Facilitated daily group activities to promote social skills and personal development.
Assisted in behavior management strategies to support positive outcomes for youth.
Monitored and documented resident progress towards individualized goals and objectives.
Collaborated with multidisciplinary teams to develop and implement care plans.
Maintained accurate records of incidents and progress reports as part of compliance efforts.
Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
Assistant Store Manager
Walmart
Martinez, CA
10.1996 - 02.2022
Assisted in daily store operations, ensuring efficient customer service and inventory management.
Trained new staff on store policies, procedures, and customer engagement techniques.
Executed merchandising strategies to enhance product visibility and drive sales performance.
Monitored inventory levels and coordinated restocking efforts to maintain product availability.
Resolved customer inquiries and complaints promptly to ensure high satisfaction rates.
Conducted regular audits of sales data to identify trends and optimize stock placement.
Supported cash handling processes, ensuring accuracy during register operations and daily reconciliations.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Created and maintained safe and secure work environments for employees.