Bridgette Jordan
League City
Summary
Adaptable Server Assistant experienced in fast-paced restaurant environments with discerning customers. Enhanced team efficiency and customer satisfaction through effective leadership and training of server teams. Created memorable dining experiences while maintaining high standards for food handling and sanitation.
Overview
15
15
years of professional experience
Work History
Head Server
Red River Cantina
League City
12.2017 - Current
- Supervised dining staff to ensure exceptional customer service.
- Trained new servers on menu items and service standards.
- Coordinated food delivery from kitchen to ensure accuracy of order placement and timeliness of service.
- Conducted daily briefings to align staff on specials and promotions.
- Managed inventory of supplies and communicated needs to kitchen staff.
- Developed training materials for new employees on restaurant policies, procedures, and standards.
- Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
Manager
Arby’s
Joliet
10.2011 - 08.2017
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels and ordered supplies.
Education
Bremen High School
Midlothian, ILSkills
- Menu knowledge
- Catering services
- Dining coordination
- Inventory management
- Cash handling
- Upselling products
- Staff training
- Employee training
- Team leadership
- Customer service
- Conflict resolution
- Time management
- Effective communication
- Attention to detail
Timeline
Head Server
Red River Cantina
12.2017 - Current
Manager
Arby’s
10.2011 - 08.2017
Bremen High School