Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brilynn Soulvie

Machias,NY

Summary

Proven leader and skilled communicator, adept in POS System Operation and Employee Coaching, enhanced The Lakehouse Bar and Grill's operations by streamlining inventory management and boosting sales through effective upselling strategies. Excelled in high-pressure environments, ensuring optimal customer satisfaction and safety at Darien Lake Theme Park Resort. Ambitious Bartender Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Bartender Shift Manager

The Lakehouse Bar and Grill
2019.05 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Lifeguard

Darien Lake Theme Park Resort
2018.05 - 2018.09
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Educated patrons on safety protocols and enforced safety rules.
  • Responded to emergency situations in a timely, efficient manner.
  • Entered water immediately to pull struggling swimmers to safety.

Education

High School Diploma -

Pioneer High School
Yorkshire, NY
06.2020

Skills

  • POS System Operation
  • Health and safety
  • Scheduling Staff
  • Upselling strategies
  • Salesmanship
  • Employee Coaching
  • Food Service
  • Health codes compliance
  • Team training and development
  • Menu Memorization
  • Basic accounting
  • Clear and effective communication

Timeline

Bartender Shift Manager

The Lakehouse Bar and Grill
2019.05 - Current

Lifeguard

Darien Lake Theme Park Resort
2018.05 - 2018.09

High School Diploma -

Pioneer High School
Brilynn Soulvie