Brinda Khamxomphou
Murfreesboro,TN
Summary
Dynamic and dedicated professional with experience at Sonic, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through efficient order management and effective communication. Proven ability to multitask and maintain high standards of cleanliness while demonstrating strong problem-solving skills. Committed to promoting a positive work environment and achieving team goals.
Overview
4
4
years of professional experience
Work History
Crew Member
Sonic
07.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Associate Of Science - General Studies
Motlow State Community College
Tullahoma, TNSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Customer engagement
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Interactive communication skills
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Drive-thru operations
- Food preparation
- Learning agility
- Heavy lifting
- Store opening and closing
- Safety
- Resilience and persistence
- Valid Driver's license
- Complex Problem-solving
- Visual communication
- Inventory restocking
- Creativity and innovation
- Performance improvement
- Menu memorization
- Supplies monitoring and restocking
- Telephone etiquette
- Positive company representation
- Health code compliance
- Beverage preparation
- Assertiveness
- Influencing skills
Languages
Laotian
Native or Bilingual
Timeline
Crew Member
Sonic
07.2021 - Current
Associate Of Science - General Studies
Motlow State Community College
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