Brinda Kaur Khatkar
Floral Park
Summary
Professional with strong leadership and operational management skills. Skilled in team collaboration, conflict resolution, and resource optimization. Dependable and adaptable, known for achieving targets and driving efficiency. Proficient in staff training, customer service, and strategic planning.
Overview
11
11
years of professional experience
Work History
Assistant Center Manager
European Wax Center
01.2022 - 01.2025
- Assisted in managing daily operations, ensuring a smooth client experience and efficient service delivery.
- Developed strong relationships with clients, addressing inquiries and resolving issues promptly to foster loyalty.
- Supported inventory management by tracking product levels and coordinating with suppliers for timely replenishment.
- Maintained cleanliness and organization of the center, adhering to health and safety standards consistently.
- Contributed to staff training initiatives, enhancing team performance and service quality through effective onboarding processes.
Guest Service Associate
European Wax Center
01.2019 - 01.2021
- Assisted clients with service inquiries to enhance overall customer satisfaction.
- Managed appointment scheduling using online booking systems to optimize service availability.
- Provided detailed product knowledge to clients, facilitating informed decisions on services.
- Ensured cleanliness and organization of workstations, contributing to a welcoming environment.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
Sales Associate in Electrical and Paint/Service Desk Associate/Cashier
The Home Depot
01.2016 - 01.2019
- Maintained cleanliness and organization of sales floor to facilitate a welcoming environment for customers.
- Collaborated with team members to achieve sales goals and optimize stock inventory management.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships and repeat business.
- Monitored inventory levels regularly, assisting in restocking items to maintain availability for customers.
Cashier
Bayside Milk Farm Supermarket
01.2014 - 01.2016
- Handled cash, credit, and debit transactions with accuracy and attention to detail.
- Assisted customers with product inquiries and provided exceptional service.
- Resolved customer complaints promptly to maintain positive shopping experiences.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
High School Graduate -
Thomas Edison
01.2015
Skills
- Staff training and development
- Goal setting and tracking
- Facility management
- Scheduling proficiency
- Sales management
Timeline
Assistant Center Manager
European Wax Center
01.2022 - 01.2025
Guest Service Associate
European Wax Center
01.2019 - 01.2021
Sales Associate in Electrical and Paint/Service Desk Associate/Cashier
The Home Depot
01.2016 - 01.2019
Cashier
Bayside Milk Farm Supermarket
01.2014 - 01.2016
High School Graduate -
Thomas Edison
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