Summary
Overview
Work History
Education
Skills
Timeline
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Briona Moser

Dover ,PA

Summary

Dynamic professional with experience at Wellspan Health as a Surgical Scheduler, excelling in patient coordination and HIPAA compliance. Proven ability to enhance scheduling efficiency and improve patient outcomes through effective communication and teamwork. Skilled in insurance authorizations and dedicated to delivering exceptional customer service in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Surgical Scheduler

Wellspan Health
03.2023 - Current
  • Provided exceptional customer service when addressing patient inquiries or concerns regarding their scheduled surgeries.
  • Assisted in the ongoing development of surgical scheduling policies and procedures, enhancing overall efficiency.
  • Reached out to patients to confirm arrival times and convey procedures.
  • Participated in cross-functional teams focused on improving patient outcomes through enhanced care coordination efforts surrounding surgical services.

Cashier

Palermo’s Pizza 2
01.2009 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Elizabethtown Area School District
Elizabethtown, PA
05.2009

Skills

  • Front office operations
  • HIPAA compliance
  • Patient coordination
  • Insurance authorizations
  • Insurance verification
  • Medical terminology

Timeline

Surgical Scheduler

Wellspan Health
03.2023 - Current

Cashier

Palermo’s Pizza 2
01.2009 - 02.2023

Elizabethtown Area School District

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Briona Moser