Britain Robertson
Great Falls,MT
Summary
Dedicated crew member with exceptional customer service skills and attention to detail. Proven ability to maintain high standards in fast-paced environments while delivering efficient service.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
1710 3rd St NW, Great Falls, MT 59404
07.2025 - 01.2026
- Prepared and assembled food items according to standardized recipes and procedures.
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of workstations in compliance with health and safety standards.
- Operated kitchen equipment, including grills and fryers, ensuring proper usage and maintenance.
- Collaborated with team members to ensure timely service during peak hours.
- Followed company protocols for inventory management, restocking supplies as needed.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Adapted to changing tasks quickly while maintaining a positive attitude in fast-paced environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Apprentice Painter
Rubens Renovations LLC
2410 5th Avenue North Great Falls, MT 59401
06.2023 - 09.2023
- Assisted in surface preparation and cleaning for optimal paint adhesion
- Applied paint using brushes, rollers, and sprayers to ensure even coverage
- Collaborated with team members to execute project timelines and quality standards
- Learned proper safety protocols and handling of painting materials and tools
- Prepared paint mixtures according to specifications for various surfaces
- Maintained cleanliness of work areas to promote efficient workflow and safety
Construction Worker
S.A.M. Construction and Painting
1805 2nd Ave S, Great Falls, MT 59405
06.2023 - 08.2023
- Operated hand and power tools for construction and painting tasks.
- Assisted in site preparation and cleanup to maintain safe work environment.
- Followed safety protocols and guidelines to minimize workplace hazards.
- Collaborated with team members to complete projects on schedule.
- Learned and applied construction techniques under supervision of skilled workers.
- Maintained equipment by performing routine inspections and minor repairs.
Education
High School Diploma -
Treasure State Academy
100 46th St N, Great Falls, MT 59405Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Attention to detail
- Safety awareness
- Leadership qualities
Timeline
Crew Member
McDonald's
07.2025 - 01.2026
Apprentice Painter
Rubens Renovations LLC
06.2023 - 09.2023
Construction Worker
S.A.M. Construction and Painting
06.2023 - 08.2023
High School Diploma -
Treasure State Academy