Experienced office manager and administration professional with a track record of optimizing productivity, efficiency, and service quality in diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
JA Consulting
Fort Worth, TX
07.2022 - 09.2024
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Managed office inventory and placed new supply orders.
Provided training to new hires on office policies and procedures.
Conducted research projects related to new product development or marketing initiatives.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Medical Coder
American Outcomes Management
Fort Worth, TX
03.2011 - 08.2024
Coded diagnoses and procedures from patient medical records using ICD-10-CM and CPT-4 codes.
Reviewed patient medical records for accuracy, completeness and compliance with coding regulations.
Maintained up-to-date knowledge of coding changes, updates, and new rules.
Prepared reports summarizing coding trends or areas where additional training is needed.
Ensured timely resolution of denials due to incorrect code assignments or missing information in the claim form.
Education
Associate of Arts - Business Administration And Management
Front Office Manager Acting Rooms Division Manager at JA Ocean View Hotel & Oasis Beach Tower & The Manor by JAFront Office Manager Acting Rooms Division Manager at JA Ocean View Hotel & Oasis Beach Tower & The Manor by JA