Versatile Administrative Professional with strong capabilities in document management, logistics coordination, and vendor relations. Proven success in managing high-volume inquiries and developing training programs, contributing to operational excellence and effective bilingual communication across various projects and sectors.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
HD Paving & Sealcoating LLC
Lansdale, USA
2021.09 - 2024.06
Managed multi-line phone systems, accurately routed messages, and greeted visitors to ensure professional executive communications.
Scheduled internal staff meetings, client appointments, and customer site visits to streamline operations using centralized scheduling software.
Spearheaded an upgraded physical and electronic document management system, significantly increasing accuracy, confidentiality, and record retrieval efficiency.
Maintained detailed project records, supported dispatch operations, and coordinated logistics with field teams and subcontractors to facilitate efficient project execution.
Developed and facilitated DOT compliance training programs to ensure operational alignment across company standards.
Administrative Assistant - Purchasing
Command Systems Inc
Pittsburgh, USA
2023.03 - 2023.11
Sourced and purchased specialized electronics and equipment for mining systems, collaborating with sales teams and external vendors to align purchasing with project needs.
Created, processed, and tracked customer quotes, invoices, and delivery documentation to ensure accuracy in financial workflows and timely order fulfillment.
Managed high-volume inbound call inquiries, scheduled system repairs, and streamlined logistics tracking, enhancing response times for technical products.
General Manager / Administrative Coordinator
C&A Remodeling LLC
2020.01 - 2021.01
Coordinated administrative tasks and delivered high-quality customer service across multi-phase remodeling projects, ensuring client satisfaction and project success.
Collaborated with sales professionals to design and produce effective sales collateral, presentations, and promotional materials that enhanced brand visibility.
Education
Some College (No Degree) - Business Administration