Brittanie Alexander
Los Angeles,CA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
Work History
Front Desk Representative
Barry’s Bootcamp
09.2023 - Current
- Barry’s Bootcamp is a HIIT workout focused on hard work and strength training in the Red Room
- Responsibilities include giving clients the best customer service, sign ups for class, maintaining cleanliness of the studio
- Providing clients with Fuel bar shakes, while working as a team to provide clients with the best experience
Front Desk Representative
AARMY
08.2021 - 08.2022
- Company Overview: AARMY is a fitness community that promotes a higher standard of authenticity, energy, & excellence
- Responsibilities include and are not limited to providing higher standard customer service to athletes, assisting management with daily studio tasks and projects, supporting digital production team, and selling gear
Front Desk Representative
SoulCycle
03.2015 - 03.2020
- Company Overview: SoulCycle is a unique one of a kind Cycling studio
- Responsible for greeting riders, booking bikes, assisting new riders while building a relationship that leads to a returning consumer
- As well as making sure the studio is always on brand and presentable at all times
Education
BFA -
University of the Arts
03.2012
H.S. Diploma - undefined
Upper Darby High
05.2008
Skills
- Problem-solving skills
- Time management
- Listening skill
- Hospitality services
- Administrative skills
- POS systems
- Sales expertise
Timeline
Front Desk Representative
Barry’s Bootcamp
09.2023 - Current
Front Desk Representative
AARMY
08.2021 - 08.2022
Front Desk Representative
SoulCycle
03.2015 - 03.2020
H.S. Diploma - undefined
Upper Darby High
BFA -
University of the Arts
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