Brittanie McCall
Umatilla,FL
Summary
Hard working Medical Assistant/ Clinicial manager with a proven track record in enhancing operational efficiency and patient care quality. Skilled in HIPAA compliance and clinical leadership, I successfully trained and supervised staff, fostering a high-performance culture while streamlining patient scheduling processes. Committed to delivering exceptional patient experiences.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
2025
2025
years of professional experience
Work History
Clinic Manager
Village Heart and Vein
03.2017 - 02.2025
- Resolved patient complaints promptly, fostering a positive experience for all parties.
- Hired, trained, and supervised staff to ensure high performance.
- Conducted regular evaluations, offering feedback and setting future performance goals.
- Created policies enhancing operational efficiency and patient care quality.
- Facilitated cross-training for improved role understanding and teamwork.
- Streamlined operations by introducing efficient scheduling systems.
- Maintained a clean environment compliant with safety regulations.
- Prioritized confidentiality, adhering strictly to HIPAA guidelines.
Registered Medical Assistant
Community Health Systems, CHS
2015 - 02.2017
- Roomed patients, obtained vital signs, and ensured cleanliness of exam rooms and equipment.
- Assisted physicians with examinations and in-office procedures to enhance patient experience.
- Performed laboratory draws as ordered by in-house physicians for diagnostic purposes.
- Managed patient calls, relaying information between providers and patients effectively.
- Maintained accurate charting and documentation within EMR system for comprehensive record-keeping.
- Administered injections to patients following established protocols.
Registered Medical Assistant
Lake Pediatrics
2010 - 2015
- Roomed patients, obtained vital signs, and collected specimens for accurate documentation.
- Sanitized, restocked, and organized exam rooms to enhance functionality.
- Maintained confidentiality of sensitive patient information per HIPAA guidelines.
- Directed patients to exam rooms in preparation for physician examinations.
- Reviewed charts comprehensively to ensure precise medical documentation.
- Submitted prescriptions and refills by contacting pharmacies promptly.
- Administered medications to effectively alleviate patient symptoms.
- Facilitated communication between patients and providers regarding treatment plans.
Education
Registered Medical Assistant
Everest University
Orlando, FL2010
Umatilla High School
Umatilla, FL05.2007
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology
- Vital sign monitoring
- EMR and EHR management
- Clinical documentation
- Phlebotomy skills
- Immunization administration
- Specimen collection and processing
- Clinical leadership
- Training and mentoring
- Staff supervision and scheduling
Timeline
Clinic Manager
Village Heart and Vein
03.2017 - 02.2025
Registered Medical Assistant
Community Health Systems, CHS
2015 - 02.2017
Registered Medical Assistant
Lake Pediatrics
2010 - 2015
Registered Medical Assistant
Everest University
Umatilla High School
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