Brittany Cavey
Baker,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
Ensemble Health Partners
Romney, WV
01.2023 - Current
- Collaborated with clinical and administrative staff to meet patient needs.
- Maintained accurate records of patient registration information in electronic health record system.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Applied HIPAA privacy and security regulations while handling patient information.
- Received and stored patients' valuables and other belongings, as requested.
- Documented patient counters in hospital system and initiated follow-up actions.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
- Obtained health, financial and religious information from patients at time of admission.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Explained policies, procedures and services to patients.
- Identified needs of patients promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Patient Access Specialist
Valley Health
Romney, WV
10.2021 - 01.2023
- Collaborated with clinical and administrative staff to meet patient needs.
- Assembled registration paperwork and placed identification bands on patient.
- Compiled information from patients and caregivers or family members to identify care concerns.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Verified demographics and insurance information to register patients in computer system.
- Called insurance companies and verified patient coverage.
- Applied HIPAA privacy and security regulations while handling patient information.
- Received and stored patients' valuables and other belongings, as requested.
- Documented patient counters in hospital system and initiated follow-up actions.
- Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
- Obtained health, financial and religious information from patients at time of admission.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Responded to patient concerns and inquiries professionally and efficiently.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
CCMA Certificate - Certified Clinical Medical Assistant
Eastern Technical Community College
Moorefield, WV01-2024
Skills
- Front Desk Operations
- Authorization Verification
- Eligibility Determination
- Medical Terminology Expertise
- EMR
- HIPAA Compliance
- Information Collection
- Patient Registration
- Patient Interviewing
- Medical Terminology
Certification
- BLS Certification - 06/14/2023
- CRCR Certification - 04/09/2023
- Aggression Management Certification - 09/13/2023
- CCMA - pending
Timeline
Patient Access Specialist
Ensemble Health Partners
01.2023 - Current
Patient Access Specialist
Valley Health
10.2021 - 01.2023
CCMA Certificate - Certified Clinical Medical Assistant
Eastern Technical Community College
Similar Profiles
Sharon SmithSharon Smith
Coding Specialist 1, Billing, Denial Specialist at Mercy Health Partners/Ensemble Health PartnersCoding Specialist 1, Billing, Denial Specialist at Mercy Health Partners/Ensemble Health Partners
Haley J. DeshazoHaley J. Deshazo
Patient Access Representative at UT Health Athens / Ensemble Health PartnersPatient Access Representative at UT Health Athens / Ensemble Health Partners
Samantha MarlattSamantha Marlatt
Specialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent HealthSpecialized Mentor And Revenue Cycle Trainer at Ensemble Health Partners-OU Health /Ardent Health
Maydey AcostaMaydey Acosta
HIM Specialist at Ensemble Health Partners (Nicklaus Health Client)HIM Specialist at Ensemble Health Partners (Nicklaus Health Client)
Jonus KidwellJonus Kidwell
Landscaper at Self-employeedLandscaper at Self-employeed