Brittany Davis

Assisted management and staff with daily operations including food preparation. Supported safe food handling practices. Processed payment transactions accurately. Took orders efficiently and expedited food service. Provided customer service by addressing guest suggestions. Maintained a safe and clean workspace. Operated multiple phone lines. Coordinated seating arrangements and performed various job duties.

• Directed team operations to enhance service delivery and customer satisfaction.
• Fostered a positive work environment through effective communication and conflict resolution strategies.
• Oversaw daily restaurant operations, ensuring compliance with health and safety standards.
• Developed marketing initiatives that increased local brand awareness and customer engagement.
• Counted registers and cleaned and secured shop at end of shift.
• Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
• Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
• Enhanced communication between departments, improving collaboration and project outcomes.
• Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
• Fostered positive work environment, leading by example and encouraging open communication among team members.
• Maintained high standards of compliance and risk management, safeguarding company assets and reputation.

Perform customer service duties including greeting guests, providing menu knowledge and suggestions, ensuring allergy awareness and communicating concerns with BOH staff, conducting payment transactions, and creating a memorable experience for each guest.

• Prepared high-quality dishes following Outback's standardized recipes and presentation guidelines.
• Operated kitchen equipment safely and efficiently, ensuring adherence to health and safety regulations.
• Assisted in inventory management by tracking stock levels and reporting shortages to management.
• Collaborated with team members to maintain cleanliness and organization of workstations throughout shifts.
• Adapted quickly to changing menus and special requests, ensuring customer satisfaction during peak hours.
• Trained new kitchen staff on established procedures and food preparation techniques for consistency in quality.
• Maintained high standards of food safety by regularly monitoring temperatures and sanitation protocols in the kitchen.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Reduced food waste significantly by implementing proper portion control and storage techniques.
• Communicated closely with servers to fully understand special orders for customers.
• Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

• Delivered orders efficiently, ensuring customer satisfaction and timely service.
• Navigated routes effectively, optimizing delivery times and reducing fuel costs.
• Maintained vehicle cleanliness and operational safety standards consistently.
• Assisted with inventory management, tracking stock levels for prompt order fulfillment.
• Engaged with customers to resolve issues, enhancing overall service experience.
• Collaborated with team members to streamline delivery processes and improve logistics.
• Trained new drivers on company protocols and best practices for deliveries.

• Prepared and set up breakfast items in accordance with health and safety standards.
• Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
• Assisted guests with dietary needs, providing information on menu items available.
• Monitored food inventory levels, promptly restocking supplies as needed.
• Implemented best practices for food handling and hygiene compliance during service hours.
• Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
• Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
• Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
• Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
• Handled high-pressure situations calmly while multitasking effectively during peak service times.
• Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.

• Supervised daily operations to ensure efficient service delivery and customer satisfaction.
• Trained team members on food safety standards and operational procedures.
• Managed inventory levels, reducing waste through effective stock rotation practices.
• Implemented scheduling adjustments to optimize staff productivity during peak hours.