Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Frese

Van Wert,Ohio

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Clerk

Custom Assembly
Haviland, OH
03.2023 - Current
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Compiled customer information into organized databases for easy access.
  • Performed data entry tasks to update customer accounts records.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Provided administrative support such as scheduling appointments or meetings.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Utilized computer software programs to create reports, labels, forms.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Communicated with customers and employees to answer questions or explain information.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.

Clerk

BMV
Van Wert, OH
10.2021 - 03.2023
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Communicated with customers and employees to answer questions or explain information.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Answered telephones, directed calls and took messages.

Production Supervisor

Cooper Farms Cooked Meats
Van Wert, OH
11.2016 - 04.2021
  • Monitored product quality control measures, such as temperature, moisture content, and packaging requirements.
  • Scheduled personnel for various shifts in order to meet production deadlines.
  • Developed work procedures to increase efficiency and safety standards in the plant.
  • Ensured compliance with all health, safety and sanitation regulations in the workplace.
  • Implemented cost-saving strategies to reduce waste and maximize productivity.
  • Trained staff on proper use of machinery and equipment for safe operation.
  • Provided guidance on methods of improving processes by using new technologies or techniques.
  • Resolved conflicts between employees that arise due to differences in working styles or approaches.
  • Assessed employee performance regularly and provided feedback accordingly.
  • Enforced company policies and procedures while maintaining a positive work environment.
  • Participated in regular meetings with management team members to discuss progress towards established goals.

Education

Cosmetology license - Cosmetology Education

Vantage Career Center
Van Wert, OH
05.2005

High School Diploma -

Wayne Trace High School
Haviland, OH
05.2003

Skills

  • Database Entry
  • Schedule and Calendar Management
  • Administrative Tasks
  • Continuous Improvement

Timeline

Clerk

Custom Assembly
03.2023 - Current

Clerk

BMV
10.2021 - 03.2023

Production Supervisor

Cooper Farms Cooked Meats
11.2016 - 04.2021

Cosmetology license - Cosmetology Education

Vantage Career Center

High School Diploma -

Wayne Trace High School

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Brittany Frese