BRITTANY GRAY
Clinton,MS
Summary
Professional leasing expert skilled in property management, tenant relations, and contract negotiations. Known for strong leadership abilities, effective communication, and fostering collaborative team environments. Adept at maximizing occupancy rates, enhancing tenant satisfaction, and driving revenue growth. Resilient and adaptable, with keen focus on achieving optimal results in dynamic settings.
Overview
12
12
years of professional experience
Work History
Leasing Manager
Creekside Apartments
06.2024 - 11.2025
- - Managed all leasing operations, tenant relations, and property marketing initiatives.
- - Maintained high occupancy by showing units, processing applications, and executing lease agreements.
- - Supervised leasing agents and coordinated daily leasing activities.
- - Drove marketing efforts, including social media promotions and outreach.
- - Ensured property appeal through coordination of cleanliness, maintenance, and curb appeal standards.
- - Resolved resident concerns and served as liaison between tenants and management to ensure satisfaction.
Remote Customer Service Specialist (Part-Time)
Love Bishie Chrissi
10.2020 - 03.2024
- - Handled high-volume inbound and outbound calls while meeting quality and performance metrics.
- - Maintained accurate data entry and customer records in CRM systems.
- - Provided empathetic, solution-focused customer service in a remote environment.
Assistant Property Manager
Bradford Place Apartments
08.2017 - 10.2020
- - Conducted tenant screenings including credit, employment, and rental history verification.
- - Processed rent payments and prepared daily deposits.
- - Assisted with lease administration, inspections, and legal documentation.
Leasing Consultant
Castle Estate International
01.2014 - 07.2017
- - Conducted property tours and processed lease applications.
- - Coordinated move-in and move-out procedures and resident communication.
Education
Associate in Science (A.S.) - Medical Billing and Coding
Antonelli College
Jackson, MSHigh School Diploma - undefined
Provine High School
Jackson, MSSkills
- Clerical skills
- Property management
- Maintaining occupancy levels
- Property marketing
- Rent pricing optimization
- Property inspections
Timeline
Leasing Manager
Creekside Apartments
06.2024 - 11.2025
Remote Customer Service Specialist (Part-Time)
Love Bishie Chrissi
10.2020 - 03.2024
Assistant Property Manager
Bradford Place Apartments
08.2017 - 10.2020
Leasing Consultant
Castle Estate International
01.2014 - 07.2017
High School Diploma - undefined
Provine High School
Associate in Science (A.S.) - Medical Billing and Coding
Antonelli College