Brittany Ewalt
Truitt & Truitt Optometrists
Caledonia,OH
4
years of professional experience
Dedicated optician with expertise in optical dispensing, customer service, and insurance verification. Proven ability to enhance patient experience through attentive support and precise eyewear adjustments.
Work History
Optician
1 Year 6 Months- Conducted preliminary eye tests and measurements to ensure accurate prescriptions.
- Assisted patients in selecting appropriate eyewear to enhance vision and style preferences.
- Managed inventory of optical supplies and maintained organized display of eyewear products.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Educated patients on proper care and maintenance of eyewear for optimal performance.
- Collaborated with optometrists to facilitate seamless patient transitions between examinations and fittings.
- Processed insurance claims accurately, ensuring timely reimbursements for patients.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Optician
10 Months- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Trained new staff on operational procedures and customer service best practices to enhance team efficiency.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Verified and updated patient records promptly to guarantee accurate prescription information.
Optician
2 Years 3 Months- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
Education
No Degree - Law Enforcement
Skills
Optical measurements
Optical measurement techniques
Adjusting eyewear
Computer proficiency
Eyewear adjustments
Eyewear fitting
Insurance verification
Claims processing
Customer service
Retail sales
Computer skills
Timeline
Optician
Truitt & Truitt Optometrists
02.2025 - CurrentRead More
Optician
Family Vision Care
02.2024 - 12.2024Read More
Optician
Vision Professionals
03.2022 - 06.2024Read More
Marion Technical College
No Degree from Law Enforcement
Read More