Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
Brittany Smith

Brittany Smith

Youngstown,FL

Summary

Dynamic and professional individual with a proven track record in customer service and teamwork. Demonstrated excellence in multitasking and organizational skills, significantly enhancing team efficiency and customer satisfaction. Fosters safety awareness and exhibits strong leadership qualities, instrumental in achieving excellence in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Zaxby's Chicken Fingers & Buffalo Wings
01.2024 - Current
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Accurately operated cash register to process customer payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Corrections Officer

Northwest Florida Reception Center
12.2021 - 08.2022
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.

Daycare Teacher

FBC of Bayou George Child Care
09.2019 - 07.2021
  • Guided students through daily routines, instilling a sense of responsibility and independence within each child.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Education

A&P Mechanic License - Aviation

Tom P. Haney Technical College
Lynn Haven, FL

High School Diploma -

Niceville High
Niceville, FL
06.2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Customer engagement
  • Self-discipline
  • Interactive communication skills
  • Safety awareness
  • Initiative and Self-motivation
  • Leadership qualities
  • Learning agility

Certification

  • Child Development Associate (CDA) Certificate
  • CPR/AED Certification
  • State Driver's License
  • First Aid Certification

Timeline

Crew Member

Zaxby's Chicken Fingers & Buffalo Wings
01.2024 - Current

Corrections Officer

Northwest Florida Reception Center
12.2021 - 08.2022

Daycare Teacher

FBC of Bayou George Child Care
09.2019 - 07.2021

A&P Mechanic License - Aviation

Tom P. Haney Technical College

High School Diploma -

Niceville High

Similar Profiles

CREATE PROFILE
Brittany Smith