Brittany Spencer
TopGolf
El Paso,TX
1
Certification
1
year of professional experience
Dynamic and dependable professional with experience. Excelling in customer service and problem-solving. Proven ability to enhance guest satisfaction through effective communication and upselling strategies. Recognized for maintaining cleanliness and composure in high-pressure environments, ensuring operational efficiency and a welcoming atmosphere.
Work History
Bayhost
2 Months- Greeted and seated guests, ensuring optimal guest flow and satisfaction.
- Managed waitlists efficiently, communicating estimated wait times to enhance guest experience.
- Assisted in maintaining cleanliness and organization of the bay area, promoting a welcoming environment.
- Monitored equipment functionality, reporting issues promptly to maintain operational efficiency.
- Answered guest questions with responses about menu, promotions and specials.
Cashier/server
7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Supported inventory management by restocking supplies and maintaining cleanliness of work area.
- Adapted to high-volume rush periods, demonstrating flexibility in handling multiple tasks simultaneously.
- Collaborated with team members to enhance overall guest experience through effective communication.
Education
- Psychology
Skills
Punctuality
Cleanliness
Maintaining composure
Tactfulness
Upselling strategies
Customer service
Problem-solving
Dependable and responsible
Certification
Tabc Certification
Food Handlers
Timeline
Bayhost
TopGolf
05.2026 - CurrentRead More
Cashier/server
Shake Shack
09.2025 - 04.2026Read More
El Paso Community College
from Psychology
Read More