Brittany Stansberry
WAYNE,MI
Summary
Results-driven professional with over 7 years of retail experience. Strong background in managing inventory levels, optimizing sales displays, and fostering team development. Committed to delivering outstanding customer service while achieving operational excellence.
Overview
7
7
years of professional experience
Work History
Merchandise Associate
Macys
Novi, MI
09.2018 - 01.2026
- Managed inventory levels to ensure product availability and optimize stock turnover.
- Trained new associates on merchandise handling and customer service protocols.
- Organized merchandise displays to enhance visual appeal and drive sales performance.
- Collaborated with team members to streamline replenishment processes for improved efficiency.
- Fulfilled online orders
- Packed online orders
- Sale Set
- Price Mark downs
- Conducted regular audits of stockroom organization and accuracy to maintain operational standards.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Key Holder Supervisor
GameStop
Dearborn, MI
03.2023 - 08.2023
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Conducted performance evaluations, providing feedback to support staff development goals.
- Completed store opening and closing procedures.
- Trained and mentored staff on customer service excellence and sales techniques.
- Managed inventory processes, including stock replenishment and loss prevention strategies.
- Implemented promotional displays to enhance product visibility and drive sales.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Counted out cash drawers and balanced totals.
- Received and counted money.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
Sortation Associate
Amazon
Hazel Park, MI
04.2020 - 01.2021
- Oversaw daily sortation operations to ensure timely processing of packages.
- Trained new associates on safety protocols and operational procedures.
- Improved workflow efficiency by implementing best practices in sorting processes.
- Collaborated with team members to resolve sorting discrepancies and maintain quality standards.
- Monitored equipment functionality, reducing downtime through proactive maintenance checks.
Education
High School Diploma -
GED
Wayne, MISkills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Merchandise presentation
- Visual merchandising
- Shrink reduction
- Product rotation
- Pricing and signage updates
- Store layout
- Display setup
- Markdowns and promotions
- POS software
- Merchandise movements
- Equipment operation
- Color coordination
- Loyalty program promotion
- Promotional support
- Fashion awareness
- Signage updates
- Restocking processes
- Sales
- Returns handling
- Purchase processing
Accomplishments
- Led merchandising and inventory management at 3 retail stores.
- Designed 3 elaborate store displays for store promotions during the holiday season.
- Created a successful merchandising business model that was implemented company-wide.
Languages
English
Native or Bilingual
Timeline
Key Holder Supervisor
GameStop
03.2023 - 08.2023
Sortation Associate
Amazon
04.2020 - 01.2021
Merchandise Associate
Macys
09.2018 - 01.2026
High School Diploma -
GED