Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Yates

Jackson,MS

Summary

Dynamic professional with a strong work ethic and exceptional attention to detail, experienced as a Scheduler at Mississippi Sports Medicine. Proven ability in data entry and customer service, effectively managing appointments and addressing client concerns. Committed to enhancing operational efficiency and delivering high-quality support in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Scheduler

Mississippi Sports Medicine And Orthopedic Center
Jackson, MS
04.2023 - 07.2025

scheduler for over 30 physicians at Orthopedic Center.

appointments

answer customer calls and concerns

help with surgery prep

provide billing and verify insurance information

Cleaning Crew Supervisor

Ajax Cleaning Services
Jackson MS
03.2021 - 04.2025

Supervised and Assist With cleaning commercial buildings and companies.

Cleaning Crew Supervisor

Mississippi Janitorial Services
Madison MS
01.2019 - 03.2024

Supervise and assist with cleaning commercial building and companies.

Sales Associate

Dillard's
Ridgeland, MS
09.2022 - 02.2024

Sales Agent/ Floor Sales

Mens Fragrances

cashier

stocker

Government Assistant Aid

Safelink Wireless
Jackson MS
01.2020 - 04.2023

Provided government assistance mobile services.

Customer Service Representative

ATT
Ridgeland, MS
06.2019 - 02.2023

customer support team member.

Insurance Customer Service Representative

Globe Life Insurance
McKinney, TX
04.2018 - 09.2022

Customer service agent

provided billing and policies details.

Call Center Representative

World Star Casino
Thackerville, OK
01.2021 - 08.2022

Customer support agent.

booked rooms

provide customer information.

Retention Customer Service Representative

Comcast
Jackson,MS
03.2016 - 07.2022

Provide customer services to customers regarding billing and technical issues.

Mental Health Technician

Mississippi State Hospital
Pearl, MS
01.2010 - 02.2015

Provided care and assistance to mental individuals. Help with day to day tasks.

Meal prep

Help with Meds and vitals

bedmaking

transporting to appointments.

Education

Bachelor of Science -

Jackson State University
Jackson, Mississippi, MS
05-2017

Associate of Science -

Hinds Community College
Raymond, Mississippi, MS
12-2012

High School Diploma -

Forest Hill High School
Jackson MS
05-2009

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Strong work ethic

Timeline

Scheduler

Mississippi Sports Medicine And Orthopedic Center
04.2023 - 07.2025

Sales Associate

Dillard's
09.2022 - 02.2024

Cleaning Crew Supervisor

Ajax Cleaning Services
03.2021 - 04.2025

Call Center Representative

World Star Casino
01.2021 - 08.2022

Government Assistant Aid

Safelink Wireless
01.2020 - 04.2023

Customer Service Representative

ATT
06.2019 - 02.2023

Cleaning Crew Supervisor

Mississippi Janitorial Services
01.2019 - 03.2024

Insurance Customer Service Representative

Globe Life Insurance
04.2018 - 09.2022

Retention Customer Service Representative

Comcast
03.2016 - 07.2022

Mental Health Technician

Mississippi State Hospital
01.2010 - 02.2015

Bachelor of Science -

Jackson State University

Associate of Science -

Hinds Community College

High School Diploma -

Forest Hill High School