Brittney Kidd
Mansfield
Summary
Professional and knowledgeable receptionist offering several years of customer service experience in a fast-paced environment. Highly efficient planning, problem-solving, and communication skills. Looking to transition into a new field where these transferable skills can contribute to the team success.
Overview
22
22
years of professional experience
Work History
Receptionist
Mansfield ISD, McKinzey Middle School
08.2023 - Current
- Greeted incoming visitors and staff professionally and provided friendly, knowledgeable assistance.
- Cultivated positive relationships with parents and students through professional demeanor and excellent interpersonal skills.
- Maintain campus calendar with school events.
- Provide back-up for the attendance clerk when necessary.
- Answer phone promptly and direct incoming calls to correct offices.
- Provide clerical support for teachers and staff including copying, mailing, and filing documents.
Seamstress Assistant
Hey Nicoco
05.2022 - 04.2023
- Assisted Owner with product development for E-commerce sales
- In charge of quality control
- Responsible for packaging and shipping merchandise
Softlines Manager
Sears
08.2007 - 12.2008
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained high standards of store presentation by regularly reviewing floor layouts, signage, and cleanliness protocols.
Senior Lease Processor
Credit Union of Texas
06.2003 - 09.2006
- Managed daily data processing to support business operations.
- Organized files and records for easy retrieval and reference.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries, complaints, and issues.
Education
High School Diploma -
Duncanville High School
Duncanville, TXSkills
- Service-oriented mindset
- Time management
- Multitasking and prioritization
- Organization skills
- Telephone skills
- Data entry
- Scheduling
Timeline
Receptionist
Mansfield ISD, McKinzey Middle School
08.2023 - Current
Seamstress Assistant
Hey Nicoco
05.2022 - 04.2023
Softlines Manager
Sears
08.2007 - 12.2008
Senior Lease Processor
Credit Union of Texas
06.2003 - 09.2006
High School Diploma -
Duncanville High School
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