Brittney Martin
Paris,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Shelter Manager
Human Resources Council
Paris, TX
09.2021 - Current
- Manage a team of 4-5 people from various backgrounds.
- Oversee day-to-day operations of the Homeless Shelter, monthly and annual reporting, verify deposit amounts for the Thrift Store, handle program/food fees from the residents, answer phones when needed, and any other duties assigned.
- Implemented shelter policies and procedures.
- Assessed the needs of individuals seeking shelter services and provided assistance in obtaining housing, employment, medical care, and other resources.
- Coordinated with local service providers to ensure access to necessary services for clients.
- Facilitated weekly staff meetings to discuss current cases and develop strategies for client support.
- Managed the intake process for new residents including conducting interviews, verifying eligibility criteria, and assigning beds accordingly.
- Collaborated with social workers and other professionals in order to provide comprehensive care for clients.
- Organized donation drives within the community to collect items such as food, clothing, furniture.
- Attended community events representing the organization's mission and values.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Clerical Assistant
Human Resources Council
Paris, TX
09.2019 - 09.2021
- Assistant to the Executive Director, tasks included running errands when needed, getting checks signed, and any other duties assigned by the ED.
- Volunteer Coordinator. Task included calling different businesses/individuals in town to see about volunteering.
- Assisted with filing documents and maintaining records.
- Greeted visitors and customers in a friendly, professional manner.
- Maintained an organized filing system of paper documents.
- Assisted with special projects as needed by management team.
- Performed data entry tasks with accuracy and speed. Including but not limited to Insurance Billing for all Meals on Wheels home delivered meal and senior center clients, background checks for new hires, potential new hires, and volunteers.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Store Auditor
Kwik Chek Food Stores
Bonham, TX
08.2016 - 09.2019
- Audit daily closing paperwork for 10+ stores
- Assist accounts payable when needed, when closing monthly financials.
- Assist other auditors when needed to meet monthly deadlines.
- Reviewed retail stores' financial and operational records for accuracy and completeness.
- Assessed the adequacy of internal controls over financial reporting processes.
- Prepared detailed reports outlining findings from all audits conducted.
Cashier/Clerk
Kwik Chek Food Stores
Paris, TX
08.2014 - 08.2016
- Cashier, Customer Service, Lottery Ticket Sales, Stocking, and Deposits.
- Also, have knowledge of the PDI System and perform processes in Opening and Closing of the Store when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Performed other duties as assigned by management.
Education
High School -
North Lamar High School
Skills
- Customer Service
- Medical Billing
- Microsoft Office
- Google Docs
- Telephone Etiquette
- Cash Handling
- Team Building
- Hiring and Training
- Staff Training
- Team Leadership
References
Available upon request
Accomplishments
- Employee of the Year 2021
- Leadership of Lamar Co 2022-2023
Timeline
Shelter Manager
Human Resources Council
09.2021 - Current
Clerical Assistant
Human Resources Council
09.2019 - 09.2021
Store Auditor
Kwik Chek Food Stores
08.2016 - 09.2019
Cashier/Clerk
Kwik Chek Food Stores
08.2014 - 08.2016
High School -
North Lamar High School