Brock Dimmitt
Lafayette,IN
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
3
3
years of professional experience
Work History
Sales specialist
Bob Rohrman Hyundai-Genesis
09.2022 - 02.2023
- Sold vehicles and provided exceptional customer service
- Assisted customers in selecting suitable vehicles
- Negotiated sales terms and finalized transactions
- Planned outbound sales calls and emails campaigns targeting prospective clients.
- Participated in negotiations with vendors for procurement of materials at best prices.
Used Car Manager
Bob Rohrman Hyundai-Genesis
03.2022 - 09.2022
- Had a quota to keep the used car inventory of 110 units per month. (Hit metrics 5/6 months in the role)
- Developed marketing strategies to increase sales of used vehicles.
- Negotiated prices with customers, ensuring profitability while providing excellent customer service.
- Organized paperwork for vehicle purchases and monitored inventory levels to ensure accurate stock records.
Service Advisor
Bob Rohrman Hyundai-Genesis
08.2021 - 03.2022
- Developed strong relationships with customers by providing exceptional customer service.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Had 2 months of perfect customer satisfaction surveys.
- Upsold additional products or services when appropriate.
Work-Based Learning Class
08.2020 - 08.2021
- Gained hands-on experience in the automotive industry
- Developed skills in customer service, vehicle maintenance, and sales
Sales representative
Lafayette GMC Cadillac
02.2023
- Analyzed market trends to identify potential sales opportunities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Reviewed monthly performance against targets set by management team.
- Coordinated with other departments to ensure timely delivery of orders.
- Averaged 14.6 cars per month out of a 90 unit car store.
Education
Bachelor of Science - Business Administration And Management
Purdue Global
West Lafayette07-2028
High School Diploma -
McCutcheon High School
01.2021
Skills
- Customer Service
- Sales and Negotiation
- Inventory Management
- Automotive Knowledge
- Communication
- Time Management
- Team Collaboration
- Customer Retention
Timeline
Sales representative
Lafayette GMC Cadillac
02.2023
Sales specialist
Bob Rohrman Hyundai-Genesis
09.2022 - 02.2023
Used Car Manager
Bob Rohrman Hyundai-Genesis
03.2022 - 09.2022
Service Advisor
Bob Rohrman Hyundai-Genesis
08.2021 - 03.2022
Work-Based Learning Class
08.2020 - 08.2021
Bachelor of Science - Business Administration And Management
Purdue Global
High School Diploma -
McCutcheon High School
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