Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Cadle

Salt Lake City

Summary

I am versatile and dynamic, I excel in customer service and leadership. I can demonstrate the ability to enhance team performance and customer satisfaction through effective problem-solving and multitasking. I am skilled in cash handling and clear communication, I consistently exceed employer expectations by prioritizing client engagement and operational efficiency.

I can work in well established in fast-paced and challenging environments, and I am eager to learn with aptitude for applying new knowledge with skill and efficiency.

I am positive, adaptable, and reliable with strong commitment to teamwork and customer service. I understand the importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction is my goal for any job opportunity I am lucky enough to work for.

Overview

4
4
years of professional experience

Work History

Crew Member

SUBWAY®Restaurants
08.2024 - 11.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Dishwasher

Whiteside Brewing Company
02.2024 - 05.2024
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Host

California Pizza Kitchen
11.2023 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Kennel Worker

Yorkville Animal Hospital
10.2022 - 08.2023
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
  • Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
  • Cared for physical and psychological needs of animals with regular walks and playtime.
  • Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.

Shift Manager/Crew Member

Wendys
11.2020 - 03.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Biology

Western Carolina University
Cullowhee, NC

High School Diploma -

Kaneland High School
Maple Park, IL
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Customer engagement
  • Taking orders
  • Interactive communication skills
  • Safe food handling
  • Basic math
  • Leadership qualities

Timeline

Crew Member

SUBWAY®Restaurants
08.2024 - 11.2024

Dishwasher

Whiteside Brewing Company
02.2024 - 05.2024

Host

California Pizza Kitchen
11.2023 - 02.2024

Kennel Worker

Yorkville Animal Hospital
10.2022 - 08.2023

Shift Manager/Crew Member

Wendys
11.2020 - 03.2022

Biology

Western Carolina University

High School Diploma -

Kaneland High School
Brooke Cadle