Brooke Lonero
Lower Burrell,PENNSYLVANIA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dynamic individual with hands-on experience in leadership from the sorority and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
Work History
Server
Primanti Bros
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Receptionist
Ashleigh James Salon
09.2022 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Associate
Shoe Sensation
08.2019 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Accounting
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2025
Skills
Customer Relations
Time Management
Organization skills
Cash handling
Advanced in MS Excel
Data Entry
Verbal and written communication
Timeline
Server
Primanti Bros
12.2023 - Current
Receptionist
Ashleigh James Salon
09.2022 - 07.2024
Sales Associate
Shoe Sensation
08.2019 - 05.2021
Bachelor of Science - Accounting
Slippery Rock University of Pennsylvania
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