Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke McQuillin

North Platte,NE

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Registered Nurse position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
05.2020 - Current
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Senior Certified Pharmacy Technician

Walgreens
04.2017 - 05.2020
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Senior Certified Pharmacy Technician

Walgreens
01.2016 - 02.2017
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Certified Pharmacy Technician

Westfield Pharmacy
03.2012 - 12.2015
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Education

Associate Degree in Nursing - Nursing

Mid-Plains Community College
North Platte, NE
05.2024

High School Diploma -

North Platte High School
North Platte, NE
05.2012

Skills

  • Team Collaboration
  • Pharmacy Records Management
  • Patient Confidentiality
  • Updating Medication Histories
  • Problem-Solving Skills
  • Drug Storage Procedures
  • Insurance Claim Processing Software
  • Troubleshooting Malfunctioning Equipment
  • FDA and HIPAA Compliance
  • Inventory and Supply Management

Certification

  • CPhT - Certified Pharmacy Technician
  • CNA - Certified Nurse Assistant

Timeline

Certified Pharmacy Technician

Walmart
05.2020 - Current

Senior Certified Pharmacy Technician

Walgreens
04.2017 - 05.2020

Senior Certified Pharmacy Technician

Walgreens
01.2016 - 02.2017

Certified Pharmacy Technician

Westfield Pharmacy
03.2012 - 12.2015

Associate Degree in Nursing - Nursing

Mid-Plains Community College

High School Diploma -

North Platte High School

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Brooke McQuillin