Brooke Peterson
Eugene
Summary
Dedicated crew member with a strong focus on delivering exceptional customer service and maintaining a safe dining environment. Proven ability in problem-solving and team collaboration to enhance operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Cafe Yumm!
Eugene, OR
07.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Prepared and assembled food orders efficiently, adhering to quality and presentation standards.
- Maintained cleanliness and organization of workstations, contributing to a safe dining experience.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Trained new crew members on company policies, procedures, and customer interaction techniques.
- Operated cash registers and POS systems
- Coordinated order fulfillment as an expo
- Efficiency in store closing techniques
- Operated industrial dishwashers
Volunteer
Burrito Brigade
Eugene, OR
12.2022 - 07.2023
- Prepared, assembled, and distributed meals for community members experiencing food insecurity.
- Worked with volunteers and staff to support efficient food production and meal delivery operations.
- Followed food handling, sanitation, and safety procedures to maintain high-quality service standards.
- Assisted with kitchen cleanup, inventory organization, and meal packaging.
- Contributed to a mission-driven organization dedicated to reducing hunger and supporting local communities.
Education
Bachelor of Science - Human Physiology
University of Oregon
Eugene, OR06-2028
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Cleaning and sanitizing
- Safe food handling
- Time management
- Cash handling
- Store closing
Certification
- Oregon Food Handler Card
- Oregon Alcohol Service Permit (OLCC)
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Crew Member
Cafe Yumm!
07.2023 - Current
Volunteer
Burrito Brigade
12.2022 - 07.2023
Bachelor of Science - Human Physiology
University of Oregon