Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brooke Sikora

Leesburg,FL

Summary

Hard-working employee well-versed in the customer experience, cash register operations, and working well under time-sensitive scenarios. Experienced in maintaining store cleanliness, working together to provide welcoming experiences.

Overview

3
3
years of professional experience

Work History

Prestige Beauty Advisor

Ulta Beauty Inc.
Lady Lake, FL
12.2022 - 02.2024
  • Maintained a professional attitude towards clients while providing excellent customer service.
  • Received new inventory, replenished supplies and optimized displays.
  • Performed cash register operations accurately and efficiently with POS system.
  • Managed returns of unwanted items according to company policy procedures.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Trained incoming employees on register operations and store expectations

Sales Associate

Spirit Halloween LLC
Leesburg, FL
07.2022 - 09.2022
  • Engaged in teamwork when building the store: carrying heavy equipment, stocking, and deciphering planograms and store blueprints.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.

Customer Service Clerk

Publix
Leesburg, FL
05.2021 - 09.2021
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.

Education

Associate of Arts - General

Lake Sumter Community College
Leesburg, FL

High School Diploma -

Tavares High School
Tavares, FL

Skills

  • Cash Handling Experience
  • Exceptional Customer Service
  • Organizational Abilities
  • Sales Expertise
  • Display Preparation
  • Products Knowledge

Affiliations

  • Team USA 2023 for baton twirling, placing silver at worlds
  • Dual enrolled student maintaining a 4.7 weighted GPA and engaging in school activities, resulting in top 25 of the senior class

Timeline

Prestige Beauty Advisor

Ulta Beauty Inc.
12.2022 - 02.2024

Sales Associate

Spirit Halloween LLC
07.2022 - 09.2022

Customer Service Clerk

Publix
05.2021 - 09.2021

Associate of Arts - General

Lake Sumter Community College

High School Diploma -

Tavares High School
Brooke Sikora