Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Mckee

District Heights,MD

Summary

Friendly and results-driven individual with experience in sales, retail, and hospitality. Skilled at creating welcoming environments, building relationships with customers, and providing exceptional service. Adept at multitasking in fast-paced settings while maintaining professionalism and efficiency. Passionate about teamwork, problem-solving, and ensuring a positive experience for every guest, resident or customer. Seeking an opportunity to bring enthusiasm and strong interpersonal skills to a dynamic team.

Overview

3
3
years of professional experience

Work History

Concierge

InterSolutions
06.2023 - Current

• Provide top-tier customer service at luxury residential properties, ensuring a warm and professional atmosphere for residents and guests.

• Manage front desk operations, including handling inquiries, coordinating deliveries, and enforcing security procedures .

• Assist residents with special requests, reservations, and local recommendations to enhance their living experience.

• Maintain a high standard of professionalism and discretion while addressing resident concerns and resolving issues efficiently.

Sales Associate

TJ Maxx, TJX Companies
11.2023 - 12.2023

• Assisted customers in selecting merchandise and provided knowledgeable product recommendations.

• Maintained store cleanliness and organized inventory for a smooth shopping experience.

• Handled transactions efficiently while promoting store promotions and discounts.

Sales Associate

The Fragrance Outlet
11.2022 - 06.2023

• Engaged with customers to understand their preferences and provided the best fragrance recommendations.

• Built strong customer relationships through exceptional service and product knowledge.

• Consistently met or exceeded sales targets by utilizing persuasive sales techniques.

• Assisted with inventory management, merchandising, and maintaining an organized store environment.

Team Member

Chic-Fil-A
08.2022 - 10.2022

• Provided fast, friendly service while handling customer orders and resolving concerns.

• Worked efficiently in a high-volume setting while ensuring accuracy and quality.

• Maintained cleanliness and followed health and safety protocols.

Sales Associate

Cole Haan
01.2022 - 08.2022

• Assisted customers with product selection and styling advice.

• Processed purchases, returns, and exchanges with professionalism and efficiency.

• Maintained store visual standards and collaborated with team members to achieve sales targets.

Education

High School Diploma -

Crossland High School
Camp Springs, MD
05-2023

Skills

  • Customer Service
  • Strong Communication & Active Listening
  • Hospitality
  • Sales & Persuasion Techniques
  • Problem-Solving & Conflict Resolution
  • Time Management & Multitasking
  • Strong work ethic
  • Adaptability in Fast-Paced Environments
  • Team Collaboration & Leadership

Timeline

Sales Associate

TJ Maxx, TJX Companies
11.2023 - 12.2023

Concierge

InterSolutions
06.2023 - Current

Sales Associate

The Fragrance Outlet
11.2022 - 06.2023

Team Member

Chic-Fil-A
08.2022 - 10.2022

Sales Associate

Cole Haan
01.2022 - 08.2022

High School Diploma -

Crossland High School
Brooke Mckee