Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brooklyn Bucksar

Clinton,OH

Summary

Proven team player with a track record of enhancing customer satisfaction at Dairy Queen Grill & Chill through exceptional customer service and efficient time management. Excelled in resolving complaints and mentoring new staff, demonstrating leadership and problem-solving skills. Achieved significant improvements in service quality by fostering teamwork and clear communication.

Overview

2
2
years of professional experience

Work History

Crew Member

Dairy Queen Grill & Chill
11.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Completed milkshakes and ice cream desserts for customers.
  • Resolved conflicts between staff and customers in a professional manner.

Education

High School Diploma -

Manchester High School
Akron, OH
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Customer Engagement
  • Self-discipline
  • Integrity and Honesty

Languages

Spanish
Limited Working

Timeline

Crew Member

Dairy Queen Grill & Chill
11.2022 - Current

High School Diploma -

Manchester High School
Brooklyn Bucksar