Proven team player with a track record of enhancing customer satisfaction at Dairy Queen Grill & Chill through exceptional customer service and efficient time management. Excelled in resolving complaints and mentoring new staff, demonstrating leadership and problem-solving skills. Achieved significant improvements in service quality by fostering teamwork and clear communication.
Overview
2
2
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
11.2022 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided excellent customer service by greeting customers and meeting quality expectations.
Trained new team members on procedures, customer service, and sales techniques.
Completed milkshakes and ice cream desserts for customers.
Resolved conflicts between staff and customers in a professional manner.