Summary
Overview
Work History
Education
Skills
Timeline
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Brooklyn Elam

Toledo

Summary

Dynamic and results-driven professional with extensive experience at Taco Bell, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of cleanliness and efficiency. Recognized for training new team members and enhancing customer satisfaction through effective communication and organization.

Overview

5
5
years of professional experience

Work History

Crew Member

Taco Bell
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.

Crew Member

Vito’s Pizza
09.2023 - 08.2024
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Supported training of new crew members, leading to more efficient onboarding process.

Crew Member

McDonald's
06.2023 - 08.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Referee

CYO Athletics
09.2020 - 10.2021
  • Promoted good sportsmanship among players.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Kept track of time and scores during games

Education

High School Diploma -

Notre Dame Academy
Toledo, OH
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Timeline

Crew Member

Taco Bell
08.2024 - Current

Crew Member

Vito’s Pizza
09.2023 - 08.2024

Crew Member

McDonald's
06.2023 - 08.2023

Referee

CYO Athletics
09.2020 - 10.2021

High School Diploma -

Notre Dame Academy
Brooklyn Elam