Brooklynn Gaston
Southfield,MI
Summary
Entry-level Organized, productive and efficient Receptionist. Specializing in effective communication, time management and efficient customer service . Excels in environments requiring the ability to learn quickly, multitasks and interact with people with diverse backgrounds. Uses empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction. Seeking to further enhance my skills/abilities and build upon current knowledge in this field.
Overview
1
1
year of professional experience
Work History
Receptionist
Americas Best Contacts And Eyeclasses
Southfield, Michigan
05.2024 - 11.2024
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Verified visitors' identification cards before allowing access to the building.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Managed a complex calendar for multiple staff members.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained security by following procedures, monitoring logbooks, and issuing contacts/glasses.
- Administered great customer service.
- Provided doctors with updates/referrals
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
High School Diploma -
Southfield High School For The Arts And Technology
24675 Lahser Rd, Southfield, MI 4803306-2032
Skills
- Scheduling
- Bookkeeping
- Typing
- Supply management
- Calendar management
- Scheduling appointments
- Phone etiquette
- Multi-line telephone systems
- Data entry
- Positive and professional
- Information protection
- Documentation and reporting
- Customer and client relations
- Multitasking and prioritization
- File management
- Security awareness
- Performance improvement
- Technical support
- Reception desk management
- Technically, Savvy
- Time management
- Meticulous and organized
- Call redirection
- Greeting and seating clients
- Front desk operations
- Relay hearing-impaired calls
Timeline
Receptionist
Americas Best Contacts And Eyeclasses
05.2024 - 11.2024
High School Diploma -
Southfield High School For The Arts And Technology