Bruce Hamilton
Half Moon Bay,United States
Summary
Retail Assistant Manager with 10 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.
Overview
19
19
years of professional experience
Work History
Retail Associate Manager
T-Mobile
10.2013 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Assisted in inventory management by accurately tracking stock levels and reordering merchandise as needed.
- Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
- Collaborated with team members to achieve monthly sales targets and performance goals.
- Resolved customer issues promptly, fostering positive relationships and ensuring repeat business.
Sales Consultant/Trainer
Quality Cellular, Inc.
10.2004 - 03.2013
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Education
High School Diploma -
Terra Nova High School
Pacifica, CA06.1998
Skills
- Sales Coaching
- Promotional planning
- Staff Training and Development
- Delegation and Supervision
- Store operations
- Goal Setting and Achievement
- Decision-making capabilities
- Inventory Management
- Data Management
Timeline
Retail Associate Manager
T-Mobile
10.2013 - Current
Sales Consultant/Trainer
Quality Cellular, Inc.
10.2004 - 03.2013
High School Diploma -
Terra Nova High School
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