Bryan Czerwinski
Hermitage,TN
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to continuous learning and providing highest level of service to customers while creating pleasant work environment for staff. Comfortable in high-stress administrative and operational environments with extreme conditions and dedicated to becoming an integral part of the team.
Overview
22
22
years of professional experience
Work History
Bar Manager
J Alexnder's
2022.11 - Current
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Owner & Operator
Innovative Maintenance Solutions
2019.09 - 2022.12
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Build business client plans and ensure all projects met the expectation of each client
- Trained and motivated employees to perform daily business functions.
Lead Server
J. Alexanders
2017.11 - 2019.09
- Oversee all functions of the serving team
- Coordinate operations for FOH/BOH
- Daily Server inspections
- Partnered with General Manager to ensure all checklists were maintained.
Site Supervisor
Jersey Shore Steel
2015.10 - 2017.10
- Trained new team members on site policies and procedures.
- Supervised material usage, pre fab and field assembly of steel building structures, restaurants and ride attractions.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
Field Supervisor,
Skyline Services
2013.01 - 2015.08
- Monitored employee performance for compliance with regulations and policies.
- Supervised field NDT testing teams to complete projects within established timelines.
- Ensured strict height and safety procedures.
Helpdesk Support Specialist
Corporate Office Properties Trust
2009.09 - 2012.12
- Instituted a companywide technology advancement
- Assist with onboarding and offboarding of all employees
- Maintained all equipment and company profiles
- Liaison for all third-party vendors.
Properties Assistant
Corporate Office Properties Trust
2007.01 - 2009.08
- Assisted with all department's operations
- Created and executed all business office procedures
- Organized and coordinated budget meetings
- Liaison for all community engagement events.
- Administered operations to handle needs of more than 30 tenants across 17 property units.
Aviation Maintenance Administration, Third Class
United States Navy
2002.07 - 2006.07
- CTPL for technical manuals
- Managed a team to ensure departments were compliant
- Performed general work center maintenance
- Performed all departmental audits.
Education
Marketing Trade Certification -
Cape May County Technical High School
Apostolic Foundations Certificate -
Wilson University
08.2021
Skills
- Team Leadership
- Training and mentoring
- Customer Relationship Building
- Construction supervision
- Project Coordination
- Subcontractor Management
- Structural fabrication
- Brick Laying
- Tile Installation
- Electrical experience
References
- Mr. Caleb Butler, Middle Tn Business Analyst, TN Farm Bureau, 731-614-1085, cbutler@tfbf.com
- Mr. Matthew Powers, Senior Financial Analyst, Geodis, 615-243-5047, matthew.powers@imshandyman.com
- Mr. W.D. Hilton, Owner, President, Clean Pro, 615-939-7717, pastor@vlcnash.com
- Mr. Owen Gooden, Senior Systems Manager, Tennessee Attorney General’s Office, 615-351-8533, Owen.Gooden@ag.tn.gov
Timeline
Bar Manager
J Alexnder's
2022.11 - Current
Owner & Operator
Innovative Maintenance Solutions
2019.09 - 2022.12
Lead Server
J. Alexanders
2017.11 - 2019.09
Site Supervisor
Jersey Shore Steel
2015.10 - 2017.10
Field Supervisor,
Skyline Services
2013.01 - 2015.08
Helpdesk Support Specialist
Corporate Office Properties Trust
2009.09 - 2012.12
Properties Assistant
Corporate Office Properties Trust
2007.01 - 2009.08
Aviation Maintenance Administration, Third Class
United States Navy
2002.07 - 2006.07
Marketing Trade Certification -
Cape May County Technical High School
Apostolic Foundations Certificate -
Wilson University