Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bryan González

Durham,NC

Summary

Dynamic and results-driven professional with a proven track record at McDonald’s, excelling in staff leadership and quality management. Enhanced operational efficiency through innovative process improvements, achieving significant reductions in wait times. Skilled in customer service and training, fostering team development and satisfaction. Committed to driving success through effective inventory management and collaboration.

Overview

4
4
years of professional experience

Work History

Manager in Training

Noodles & Company
07.2024 - 09.2025
  • Managed inventory levels to ensure efficient stock turnover and minimize waste.
  • Implemented daily quality checks to maintain food safety and service excellence.
  • Collaborated with team members to develop new menu items based on customer feedback.
  • Streamlined scheduling processes to optimize labor costs while meeting peak demand hours.
  • Supported marketing initiatives by organizing promotional events and community engagement activities.
  • Assisted in training staff on operational procedures and customer service standards.

Shift Manager

McDonald’s
02.2022 - 04.2025
  • Trained new employees on procedures, enhancing team efficiency and service quality.
  • Managed inventory levels, facilitating timely restocking of supplies and minimizing waste.
  • Implemented process improvements, leading to streamlined operations and reduced wait times.
  • Conducted performance evaluations, providing constructive feedback to promote staff development.
  • Resolved customer complaints promptly, maintaining high satisfaction and loyalty levels.
  • Assisted in training staff on operational procedures and customer service standards.
  • Managed inventory levels to ensure efficient stock turnover and minimize waste.
  • Implemented daily quality checks to maintain food safety and service excellence.
  • Evaluated employee performance, providing constructive feedback to enhance team skills.

Education

High School Diploma -

Mario Moreno Reyes Cantinflas
Monterrey Mexico
07.2016

Skills

  • Staff leadership
  • Account management
  • Technical skills
  • Quality management
  • Customer service
  • Negotiation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Japanese
Elementary

Timeline

Manager in Training

Noodles & Company
07.2024 - 09.2025

Shift Manager

McDonald’s
02.2022 - 04.2025

High School Diploma -

Mario Moreno Reyes Cantinflas