Summary
Work History
Education
Skills
Languages
Timeline
Generic

Bryan Perez

Miami Gardens,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience in telemarketing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Call Center Representative

Prestige Windows And Doors
05.2023 - 07.2023
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Trained staff on operating procedures and company services.
  • Trained new personnel regarding company operations, policies and services.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Customer Service Cashier

Duty Free Americas Inc.
01.2023 - 03.2023
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.

Education

No Degree - Aircraft Maintenance

George T Baker Aviation School
Miami, FL
04.2026

High School Diploma -

American Academy of Pinecrest
12651 S Dixie Hwy # 319 Pinecrest FL 33156
11.2023

Skills

  • Database Management

  • Documentation And Reporting

  • Customer Targeting

  • Call Center Customer Service

  • Script Reading

  • Interpersonal Communication

Languages

English
Full Professional

Timeline

Call Center Representative

Prestige Windows And Doors
05.2023 - 07.2023

Customer Service Cashier

Duty Free Americas Inc.
01.2023 - 03.2023

No Degree - Aircraft Maintenance

George T Baker Aviation School

High School Diploma -

American Academy of Pinecrest
Bryan Perez