Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bryan Tyler

St Louis,MO

Summary

Customer-oriented leader with over 10 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Starbucks Coffee Company Corporation
Saint Louis, Missouri
04.2023 - Current
  • Ran busiest cafe store in Saint Louis area. Cafe revenue was $55,000 weekly and 57% of the business was mobile order and pay.
  • Controlled profits from $63,000 monthly to $96,000 monthly by controlling COGS and managing labor effectively.
  • Trained 4 assistant store managers and each went on to run successful stores.

Associate General Manager SODO Reserve

Starbucks Coffee Company Corporation
Seattle , WA
10.2022 - 04.2023
  • Was in charge of Starbucks Head Quarters flagship store on first floor. Had a mix of corporate executives and tourists as a customer base.
  • Implemented efficient operations during busy lunch hour by adding stanchions to reduce wait times up to 20 minutes.
  • Organized and implemented a new system for events by adding an events coordinator to manage and increase profits of events by 15% month over month.
  • Created food safety HACCIP plan to ensure proper sanitation and temperature control.

Account Manager

Quantum Workplace
Omaha, NE
02.2022 - 12.2022
  • Built and strengthened long-lasting client relationships based on accurate pricing quotes and customer centric quotes.
  • Contributed to annual revenue goals of #22MM by selling $145,000 of new services to existing accounts.
  • Landed and expanded small business accounts from an average of $2,500 to $22,0000.
  • Managed book of business worth $872,000 across 95 accounts and negotiated agreements to clients to expand revenue.

District Manager

Scooters Coffee Company
Omaha, NE
01.2020 - 02.2022
  • Built positive relationships with store and field leadership through positive 1:1 coaching once a week.
  • Supervised 22 locations across the Nebraska market and increased average location revenue to 1million a year through decreasing window times by 15 seconds.
  • Enforced effective product placement through par setting in BOH areas and decreased COGS% by 12% month over month.
  • Impacted district areas average ticket by 70% by implementing new sales pitch through the drive thru speaker by upselling food first, size after and offering an extra espresso shot.

Store Manager

Starbucks Coffee Company Corporation
Chicago, IL
05.2013 - 01.2020
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed 9 different stores all in the downtown Chicago area. Revenue range went from $22,000 weekly at smaller cafes to $94,000 weekly at my last drive thru store.
  • Ran highest grossing margin drive thru at 75% of sales in the Midwest region by focusing on minimizing food waste and maximizing speed of sales.
  • Helped duel manage 4 different stores in the absence of leaders and helped maximize P and L profits ($240,000 to $310,000) over the course of 3 months.

Education

High School Diploma -

Overland High School
Aurora, CO
05-2013

Skills

  • P&L Management
  • Inventory Control
  • Succession Planning
  • Budgeting and cost control strategies
  • Customer experiences
  • Process Improvements
  • Project Management
  • Contract Negotiations
  • Sales
  • Customer Relationship Management

Certification

  • National Registry of Food Safety Professionals Food Safety Manager Certified. Certificate #21961419
  • TIPS and MAST Certified. ID#27193547

Timeline

General Manager

Starbucks Coffee Company Corporation
04.2023 - Current

Associate General Manager SODO Reserve

Starbucks Coffee Company Corporation
10.2022 - 04.2023

Account Manager

Quantum Workplace
02.2022 - 12.2022

District Manager

Scooters Coffee Company
01.2020 - 02.2022

Store Manager

Starbucks Coffee Company Corporation
05.2013 - 01.2020

High School Diploma -

Overland High School

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Bryan Tyler