Bryanna Mataya
Inspire Brands
Minco,OK
3
years of professional experience
Dedicated crew member with strong customer service skills and a focus on teamwork. Committed to maintaining a clean environment while ensuring exceptional customer experiences.
Work History
Crew Member
3 Years 3 Months- Maintained cleanliness and organization of workstations to uphold health standards.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Handled cash register operations, ensuring accurate transactions and effective cash management.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Monitored inventory levels, assisting in stock replenishment and minimizing waste during shifts.
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Accurately operated cash register to process customer payments.
- Fostered positive team environment by assisting coworkers during rush periods.
- Boosted repeat customer rates by providing friendly and engaging service.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Cash handling
Attention to detail
Customer engagement
Interactive communication skills
Integrity and honesty
Verbal and written communication
Valid Driver's license
Reliability and punctuality
Quality assurance
Team player
Collaboration and teamwork
Timeline
Crew Member
Inspire Brands
05.2023 - CurrentRead More
Minco High School
High School Diploma
Read More