Bryanna Zebroski
Taylors,SC
Summary
Detail-oriented Customer Service Professional with experience in operational support in fast-paced environments. Expertise in greeting guests, processing orders, and managing transactions, ensuring clear communication and customer satisfaction. Skilled in conflict resolution and team leadership, with a proven ability to handle opening and closing duties efficiently.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Server
Tupelo Honey
Greenville, South Carolina
03.2026 - Current
- Greeted guests with Tupelo Honey hospitality.
- Presented Southern menu items and described daily specials clearly.
- Entered food and drink orders through POS system accurately.
- Handled allergy questions and communicated special requests to kitchen.
- Handled customer payments efficiently at the register and closed checks using restaurant systems.
Server
Longhorn Steakhouse
Greenville, SC
03.2025 - 03.2026
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
Assistant General Manager
The Little Dipper Fondue
Wilmington, North Carolina
10.2022 - 06.2023
- Supervised daily front-of-house and kitchen operations at fondue restaurant
- Trained servers and hosts on service standards and menu knowledge
- Coordinated guest seating, reservations, and dining room flow
- Managed scheduling, shift coverage, and labor coordination
- Supported hiring, onboarding, and staff performance coaching
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Executed various administrative duties in an office environment such as filing paperwork, preparing documents.
Education
Associate of General Studies -
Cape Fear Community College
Wilmington, NC 01.2020 - 05.2023
Skills
- Guest service
- Restaurant operations
- Shift coordination
- Attention to detail
- Effective communication
- Conflict resolution
- Team leadership
- Problem solving
Timeline
Server
Tupelo Honey
03.2026 - Current
Server
Longhorn Steakhouse
03.2025 - 03.2026
Assistant General Manager
The Little Dipper Fondue
10.2022 - 06.2023
Associate of General Studies -
Cape Fear Community College
01.2020 - 05.2023