Bryant Harp
Southaven,MS
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
23
23
years of professional experience
Work History
Store Manager
PPG INDUSTRIES, INC
02.2009 - Current
- Maintaining understanding of local market, operations-based selling, and customer base
- Achieve sales and profit plan by controlling expenses, working capital, inventory and shrinkage
- Maintaining high levels of associate engagement through leadership by training, mentoring, motivating, and resolving associate issues
- Focus on customer service by ensuring that high service standards are maintained, and issues are resolved quickly
- Working closely with outsides sales team and credit manager to ensure store growth and profit
Outside Sales Representative
Sherwin-Williams Paint Store
05.2006 - 05.2009
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
- Managed over 20 calls per day to grow sales territory
Store Manager
Sherwin-Williams Paint Store
05.2000 - 05.2006
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor of Science - Business Administration
Delta State University
Cleveland, MS05.2000
Skills
- Team Development
- Employee Training
- Supply Ordering
- Sales expertise
- Customer Relations
- Financial operations management
- Maximizing profitability
Timeline
Store Manager
PPG INDUSTRIES, INC
02.2009 - Current
Outside Sales Representative
Sherwin-Williams Paint Store
05.2006 - 05.2009
Store Manager
Sherwin-Williams Paint Store
05.2000 - 05.2006
Bachelor of Science - Business Administration
Delta State University
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